“NEWMEDIA not only met, but greatly exceeded our goals for the project. They were incredibly responsive, quick to offer great solutions, and brought expertise we didn’t have. Their ability to think outside the box and create beautiful experiences for our customers is incredible.”
Web design in Vancouver.
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Ranked by Clutch 2024
Years 2020 - 2024
4 Years in a Row
Ranked by Clutch 2024
Agency Partner
Ranked by Our Customers
Ranked by UpCity 2022
Ranked by Expertise 2023
Ranked by MASHABLE
Ranked by Business Journal
Ranked by Selected Firms
Ranked by Selected Firms
Ranked by Selected Firms
Ranked by Design Rush
Web Design Experts For Vancouver Businesses
The “Place of Ideas” is the place to be for businesses – at least, that’s what the near-80,000 companies propping up Vancouver’s economy believe.
And of those 79,989 companies, the vast majority are small businesses, meaning they have 50 employees or less. Yours may be one of them. And we don’t need to tell you that the sheer number of companies in Vancouver means that your marketing strategies need to be on point if you’re going to get ahead.
You face competition. Tons of it.
And to start taking a bit of that competition (and build a reputation with your target audience), you need Vancouver web design to get you online. NEWMEDIA offers that design. And here, we’re going to explain why having a website is so important, as well as some of the web services that fall under our design umbrella.
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Business Benefits of Web Design
Maybe you think social media marketing satisfies your online needs. You’re not alone – 33% of business owners think that. And nearly as many don’t have websites because “they’ve never needed one” to do business.
And that may be true – you can do business without a website. But in this digital age, when almost every customer you meet wants to be able to research you online before they buy, “not needing a website” means you’re missing out on a huge chunk of your potential buyers.
Would you like us to explain more?
Then here are five things that a web designer brings to your business that you won’t get if you don’t have a website.
They Set the Stage for Business Growth
We saw a rather distressing stat recently: Only 19% of business owners who don’t currently have websites (or any form of web solutions) believe that building a website will help them grow their business by 25% over three years. Less than a fifth of business owners. That means that 81% of them don’t see what a website does for their business, creating a disconnect that is one of the big reasons why they don’t have them – why invest the money when you’re not confident about getting the growth? We understand that. It may be an opinion that you share. But our experience shows that 25% growth in three years is actually an understatement. Try 10,000% growth in five years! If that seems unrealistic, it isn’t. NEWMEDIA has helped several small and medium-sized businesses achieve this explosive growth with our web design and digital marketing strategies. And the reason is simple – your customers expect you to be online:
No matter where you look, all industries have a majority of people who’ll jump to search engines to find sites (and research companies) before they buy. In some cases, such as the water heater industry, over 90% of people do online research first.
The message is simple – the majority of your customers want to check you out online before they check you out in person. If you don’t have a website to show them, they’re going to be gone before you ever get them through the door. As for business growth, you can wave bye-bye to that because you won’t grow anywhere near as fast as you could if you had a website.
They Help You Get Ahead of Local Businesses
We’ve established that a lot of small and local businesses don’t have websites and that they’re missing out on a lot of potential customers through their lack of online presence. But you may not know how many small businesses don’t have sites:
Over a quarter (27%) as of 2022.
For context, that means of the 79,989 companies that call Vancouver home, 21,597 haven’t engaged in any form of web design.
That’s a problem for those businesses.
But it’s an opportunity for you because of a simple reason – getting online instantly puts you ahead of over 21,000 other companies. Even the most basic of functional websites is at least an online presence that people can find. And as we’ve already established, most of your customers are going to look for you on the web before they buy from you.
Of course, “basic functionality” just gets you ahead of the companies that don’t have sites. As for the local businesses that are online – you need a site that demonstrates your credibility through its design:
Three-quarters of people are sending you a message – professional companies have professional websites. “Basic” won’t cut it, even at the local level, so you need quality web design to establish your credibility long before you ever see your potential customer.
Credibility is the breeding ground for trust.
And through that trust, you get more customers while propelling your business past the hundreds of other local enterprises that aren’t even online.
They Help You With Your Brand Positioning
Let’s switch the conversation to branding. It’s something that every company needs to do – brand themselves so that their customers recognize who they are and connect with them on an emotional level. And yet, so many businesses do a terrible job of creating a consistent brand:
First, the good news – 95% of companies have formal brand guidelines in place. Good for them! Having those guidelines is a tacit recognition of the fact that you need to keep your brand consistent to get people to connect to it. So, why is it that only a quarter of companies actually follow the guidelines they themselves put in place?
We don’t have the answers.
But what we do know is that failure to create consistent branding is a problem that leads to declines in revenue, whereas following your branding guidelines means more money in your company’s collective pocket:
Consistency creates cash – 23% more of it for brands that manage to keep their look and feel the same across all of their marketing channels. How does web design fit into this conversation? In one of two ways – either your designer needs to make sure your website follows your existing guidelines or, more excitingly, your new website can become ground zero for your entire brand positioning. You can use your site to establish your color schemes, type fonts, logo, and design ethos, all of which spread into your other marketing. Print. Social media. Even internal company communications. They can all be influenced by your website’s design, creating the consistency that leads to more revenue for your Vancouver business.
They Wow Your Visitors From the First Glance
You’re a business owner (or somebody high up in a company), so we’re going to transport you to a familiar scenario for a moment – hiring a new employee.
You put out your ad, get a collection of potential recruits applying, and whittle down your list to two candidates. So, you set up interviews. The first candidate arrives, and they’re dressed to impress. Their clothes are sharp and professional, and that first impression carries over into the interview. You’re almost ready to hire them, but you know you have another interview lined up.
Then, candidate number two arrives.
They’re disheveled. No grooming seems to have taken place, and they’re wearing casual clothes to your professional work environment. They may actually be a great candidate – at least when it comes to skills – but it won’t matter. You’ve made your decision – you’re going with the first candidate because they made the effort to “wow” you from the moment they met you.
The moral of this story is simple – first impressions matter.
And they matter just as much to your website’s visitors as they do to you when you’re hiring somebody:
The vast majority of people who land on your website (94%, in fact) will judge it based on how it looks before they do anything else. And if your site doesn’t look the part (hint – an off-the-shelf site often looks templated and boring), you’re telling your customers that you aren’t going to put your best foot forward during one of the first instances when you “meet” them. So, what are they going to do? The same thing you did with your lackadaisical job candidate – dismiss them and move on to the next one. Your goal with your website is twofold. Obviously, you want to share information that markets your products to get more people to buy. But your second (and perhaps more important) goal is to wow people from the moment they land on your site. Professional web design does that by giving you a site that has such an impressive “cover” that visitors can’t resist reading the “book” that lies beyond.
They Build the Foundation for Your Digital Strategy
We live in a digital world.
Almost all of your customers have a smartphone in their pocket. Most of them use that phone to check out companies online. And we’re seeing the rise of artificial intelligence, which is transforming businesses and the ways that people can access those businesses.
In short – digital is here to stay. Which makes it all the more surprising to discover that a huge number of companies don’t have any sort of digital plan:
Almost half (45%) say they have no strategy in place for digital transformation. And without transformation, there can be no online marketing. Why? The evolution of digital outpaces what you’re trying to do inside your business, meaning you’re left in the dust of the companies that have started their digital transformation process.
Where do web designers fit into this?
Right on the ground floor because they create the websites that serve as the bedrock of all of your other digital efforts. Think of it like building a house. You can’t go into that process without having a plan, and you can’t build a good house if you don’t have a foundation.
NEWMEDIA helps with both.
On the digital transformation side, we come up with marketing strategies that get more eyes on your business (and more customers coming through your door). But to do that, you need a great website. Our designers deliver by creating that site, building the foundation that supports everything else that you do as you move deeper into the digital world.
Vancouver-Centric Web Design Services
By now, you get why having a great website is so important. You need the superb first impression that quality web design delivers to stand any chance of wowing the majority of people who go online to learn about the companies from which they buy.
You need your site to build credibility. Trust. And you need it to be the foundation of everything else you do within the digital landscape.
Knowing that, you come to a question – what web design services can NEWMEDIA offer?
Professional and Affordable Web Design
Anybody can make a website using a template.
It’s easy – find the right platform, pick a template, and pop your brand’s colors and content onto it. Simple. In less than a day, you can have a website up and running.
But it won’t be a professional website.
It’ll just be a site that looks the same as every other site that uses the same template, with nothing that makes it unique to your brand apart from your logo and color scheme.
That’s a problem because of something we pointed out earlier – the first impression factor. Remember that 94% of a visitor’s first impression forms around your site’s design. If you present them with a template (especially one they’ve seen before), you’re not going to wow them. They’re just going to say “meh” because the design does nothing for them.
NEWMEDIA’s professional website design is the furthest thing from templating that you can get.
Every design we create is unique.
Unique to your business.
Unique to your needs.
And unique to the customers who have been there and seen it all before and are now looking for websites to wow them.
Revamp Your Existing Website
Let’s say that you already have a website.
First off – congratulations! You’re already ahead of the 27% of companies that don’t have their own websites, so you’ve made a good start in the digital race. But remember – 73% of your competitors have websites, too, so simply being online isn’t enough to win that race. If this were sprinting in the Olympics, you’d have one or two runners who fell at the starting blocks, leaving you running against five or six others with whom you’re neck-and-neck.
How do you pull ahead?
We can tell you how you don’t win that race – by having an outdated website:
There are a few interesting stats there (and we’ll get to the slow loading issue in a moment), but the stat that needs your attention covers outdated design – 38.5% of people wave bye-bye if your website is out of date.
Knowing that, ask yourself a question:
When did you get your current website designed?
If your answer is “a few years ago,” then you’re already running the risk of losing over a third of your visitors before they look beyond your home page. And that makes you a candidate for NEWMEDIA’s website redesign service.
Think of redesigning as a blend of the old and new.
We take what works from your website right now (you may have amazing content, for instance) and meld it with an updated design that brings you bang up-to-date with what visitors expect. So, that 38.5% of visitors you used to lose? They’re going to stick around because they’re seeing what they need to see.
Visitors who stick around are visitors that you have a higher chance of converting into customers.
Web Development
Let’s say you have a website designed.
You’re happy with the wireframes, and the digital designs look amazing. But when you click on a link, nothing happens. Why? There’s no coding underpinning the design, leaving you with something that looks pretty but doesn’t do anything.
To make that design interactive, you need web development.
Think of web development as the other side of the website creation coin. Where design is all about the look and feel of your site (remember – first impressions and navigation matter), development is about making it work. It covers all of the basics of functionality:
- The coding (PHP, HTML, etc.) that makes the site functional
- Working links, both internally and externally
- The databases needed to accept customer and payment details
- Forms that send messages to your inbox
Simply put, if it’s something with which a visitor must interact, it needs a web development team to make it work.
At NEWMEDIA, we treat web design and development as what they are – two sides of the same coin. For new websites, that means we handle all of the coding and complicated techy stuff to get your site up and running. But we can also help with existing sites. Our web developers can add features to sites that are already good, helping you to make your site great.
WordPress Design and Development
We can’t overstate just how popular WordPress is – it’s the biggest content management system (CMS) in the world.
How big?
Over 800 million websites use WordPress, and when it comes to CMS providers, WordPress is the clear number one:
A staggering 58.7% market share. The next-best “off-the-shelf” CMS (Joomla) only manages 6.6%. So, WordPress is massive. But it’s also often something that we told you earlier to avoid:
Templated.
Most agencies that offer WordPress design do it the easy way. They look for a template, slap your branding on it, add some content, and call it a day. That’ll be a few thousand dollars, please!
NEWMEDIA doesn’t do that.
We build unique web designs from scratch and port them onto the WordPress CMS so you get the best of both worlds – a wow-worthy design and a CMS that’s simple to use and loaded with features. Better yet, we can make those features better. Our web developers can implement the plug-ins you need from the WordPress community to customize your CMS so it does precisely what you need it to do.
So, you don’t need to abandon WordPress to have a great website.
You just need web designers (hint – NEWMEDIA) who know how to help you get the most out of a CMS that over 880 million websites use.
Fully Responsive Websites
Browsing websites using mobile devices is massive. And why wouldn’t it be? Name one person you know who doesn’t have a smartphone in their pocket, and you’re naming somebody who has fallen well behind the times.
The vast majority of us have smartphones (and other mobile devices, like tablets) that connect to the internet. So, it stands to reason that we’re all (including your customers) getting mobile to check out businesses.
And we are:
Oberlo predicts that 56.86% of all web traffic will come from mobile devices in 2023. And though this is slightly down on the 59.66% of traffic in 2022, the above chart shows a clear trend – most people have used mobiles to browse the web since 2017.
That’s a trend that won’t go away.
And the people who use mobile devices to browse the web expect the same thing from your website as the people who use desktops – high-quality design:
Almost three-quarters of people (74%) say they’re more likely to return to your website in the future if it works well on mobile devices. You can draw your own conclusions about what they’re going to do if your site looks terrible on mobile.
“Hold on,” you say. “Does that mean I need to get two websites developed – one for desktop and one for mobile?”
A few years ago, the answer would be yes. But more recent web design technology allows you to create responsive websites.
What are they?
Exactly what they say they are – websites that are designed to respond to whatever device a visitor’s using so it displays the best version of the site for that device. For mobile users, that means no more pinching and zooming around sites that are clearly made for desktops. They get a mobile experience that’ll keep them coming back, and you don’t have to sacrifice the desktop experience that you traditionally deliver.
NEWMEDIA builds responsive websites.
E-commerce Platforms and New Website Creation
E-commerce websites aren’t the same as general business service sites.
On the design side, you have a ton of products to consider. Those products could number in the hundreds – or even thousands – and they each need their own dedicated page. Then, you have to find ways to make those products easy to find. Complex navigation can become a problem, and your web designers need to know how to simplify things so visitors don’t get lost in a sea of stuff they never want to buy.
Then, there’s development.
E-commerce sites take payments and store customer details. Most standard websites don’t. So, developers have to ensure you have the right security in place (SSL certificates, etc.) and build functionality that allows you to take payments and, crucially, keep those payments secure. Plus, there’s the potential issue of linking your site to any inventory control software you’re using.
The message – don’t send a services website agency to do an e-commerce agency’s job!
Or do, as long as you know the agency can handle both. NEWMEDIA can. We don’t just design spectacular e-commerce experiences. We make sure they work – keeping you and your customers safe.
Develop a Fantastic User Experience
Having a website designed is about more than getting something that looks good and uses your branding.
It’s about creating an experience – something that your visitors won’t forget and that will keep them coming back to your site. Experiences stay in the memory. Dull websites fade away. And the stats prove it:
In this survey, 66% of people said that they’ll always prefer a gorgeous website over an “off-the-shelf” experience that doesn’t do anything new. That’s not a surprise. What is surprising is just how much building an experience (especially one that’s personalized) has on your revenue: Over a third (34%) of customers say they’ve made a purchase they didn’t expect to make because a website impressed them with a personalized experience. So, it’s not just about how your website looks. It’s about how it makes the visitor feel. What emotions do they experience, and how well does your site do at making them feel like it’s designed around them? Hint – you want them to feel happy and surprised that they have such a personalized experience. NEWMEDIA makes that happen with user experience design built into the websites we create.
Graphic Design
Some Vancouver companies don’t need brand-new websites – they already have a site and it’s performing pretty well. But is it doing as well as it could be?
There are a lot of niggling graphic design issues that you may find on your website that you need to fix. Crowded design (over 84% of sites make that mistake) and poor use of whitespace are both problems – they jar with your visitors and make it harder for them to enjoy your website.
Hidden navigation (a mistake that 30.8% of web designs have) makes it impossible for people to find their way around your site. Those people will bounce. And they’ll do the same if you have no call-to-action (CTA) because they have no idea what you want them to do next.
These are all mistakes that NEWMEDIA’s graphic designers can fix while still keeping the soul of a design that you already love.
Hosting and Speed Optimization
What makes a visitor leave a website without checking out what it has to offer?
We’ve covered a few issues on the design side. Poor navigation makes it hard for a visitor to find what they need, so they bounce. A site that isn’t mobile-friendly makes somebody bounce if they’re one of the 56%+ of people who use their phone to browse.
But the biggest problem?
The one that almost all of your potential customers hate?
Slow site speeds:
The longer your site takes to load, the more chance there is of a user saying, “You know what? I’m not waiting around for this nonsense, so I’m going to go somewhere else.” And the amount of time you can take to get your website in front of their eyeballs is staggeringly short. A page that takes just three seconds to load increases the possibility of a bounce by 32% compared to the average probability. Get up to 10 seconds of loading, and that possibility rises to 123% – most visitors simply aren’t going to wait that long in the age of broadband and fiber internet. Enter NEWMEDIA’s hosting and speed optimization services. The hosting side is simple – we give you the platform on which you place your website so that it works. But when it comes to speed, things get more complicated. We make sure your host is strong enough to guarantee fast loading times (no throttling allowed), and we create designs that are optimized for fast loading. No massive file sizes clogging up bandwidth here. We design sites made to run as fast so you keep as many visitors on your site as possible.
Search Engine Optimization and Digital Marketing Services
We mentioned earlier that having a great website means you have the foundation of a digital marketing strategy in place.
With SEO, content creation, social media marketing, and paid ads (among others), you get the bricks to build your house on that foundation. In other words – you have a website. Now, let’s make sure that people see it.
Investing in digital marketing delivers superb ROI across the board:
This chart doesn’t cover the full range of digital marketing services, but it gives you a good idea of what you get. SEO rules the roost – 748% return on your investment when you rank well in organic search. Email is strong, too, with a 261% return, and social media strategies vary from 87% ROI to 229%.
Why?
Combined, these strategies get your website in front of more people. And when you have a site designed by NEWMEDIA, you can guarantee that you’ll have a site that keeps people around so your digital marketing efforts bear fruit.
Molly Hall Dorais
Colorado Rocky Mountain School
Get a beautiful, functional website optimized for SEO and mobile.
Request a proposalBrand-Focused Website Design Solutions
You know what we do. You know why we do it.
All that’s left is one question – why NEWMEDIA instead of the many other web design agencies in Vancouver?
- We’re in the Top 1% – Whether it’s as a global digital marketing agency or as a leader in the digital space, we’re in the top 1%. And don’t take our word for it – both UpCity and Clutch say we are.
- We Work With Major Brands and Small Businesses – Huge companies like PostNet and Delta Airlines come to NEWMEDIA when they need websites designed. And, as we pointed out earlier, small businesses have seen growth of over 10,000% in five years with our help.
And most importantly of all – we’re in Vancouver. You can visit us right now at our office:
600-890 West Pender Street, Vancouver, BC V6C 1J9
That means no traveling across (or even out of) Canada to get some face time with your designers. And if you’re not ready to meet us in person just yet, you can also email us at [email protected] or call (778) 653-8420 to get your design journey started.
But don’t just take our word for it
Our Recognitions Speak for Themselves
Upcity
Clutch
Mashable
The Inc. 5000
We Are Highly Result-Driven
At NEWMEDIA, we’re committed to delivering measurable outcomes for our clients. We strongly believe in using data to inform all our marketing strategies, monitoring our progress, and continuously optimizing our campaigns to ensure optimal results.
We’ve helped hundreds of companies achieve great things, from growing by 10,000% in five years to achieving $1,000,000 daily revenue from the online business alone.
We Bring a Wealth of Experience to the Table
When it comes to all things SEO, Vancouver business owners are lucky to have someone like NEWMEDIA in their neighborhood. So far, our agency has worked with businesses of all sizes, from small operations to international enterprises. Our client list includes state and federal government, local and global non-profit organizations, and leading universities. Even major brand-name advertising agencies have turned to us for their digital marketing needs.
Thanks to this extensive experience, we understand the nuances of marketing and what it takes to succeed in the cutthroat online world. We leverage this experience to deliver effective marketing solutions to each new client.
Randall T.
Transparent web design pricing tailored to your business needs.
Book a free consultationOur Past Projects
Our Esteemed Clientele
Delta Sky Club
The new Delta Sky Club website portal, designed and developed from scratch by NEWMEDIA, allows Delta passengers who go online in any of their Sky Club lounges across the U.S. to quickly get news, weather & stock market information, in addition to tracking flights on any airline (not just Delta!), searching directly in Google, and getting maps and driving directions to/from any address on Earth.
California Almonds
NEWMEDIA Los Angeles, in collaboration with Sterling-Rice Group (SRG), built a new website for the Almond Board of California under an aggressive development timeline. We built a multi-language website for them while ensuring a consistent user experience by bringing all four existing websites into a single universal system. Our team of experts delivered this mammoth project even after the deadline was shortened by four weeks.
Six Flags
The Six Flags team reached out to NEWMEDIA for a complete website redesign and multi-site ecommerce web development. We redesigned the website to change its complete look and feel and organized content into categories and subcategories to simplify content discovery for visitors. Over the course of the project, we worked in close coordination with the Six Flags team to deliver the website quickly before their parks reopened.
PostNet
PostNet approached us to completely redesign all their websites, including those of franchisees. We developed a fresh responsive website for them to offer a consistent browsing experience to visitors irrespective of the screen size of the device they use to access the website. Additionally, we developed a tool to help visitors find their nearest PostNet center. Finally, we designed the 300+ franchise websites for them with local SEO and franchise SEO.
YMCA (The Y)
YMCA (now “The Y”) is an organization that we’ve all heard of and/or been a part of at one time in our lives. YMCA of Metro Denver came to us for a fresh website design that would communicate their mission of being for youth development, healthy living, and social responsibility. Even more exciting, they had just had a brand refresh and this was the chance to support that refresh with a complementary website.
Haystack
When CBS Television was producing the show that came to be called Haystack Help, they needed a complex yet easy to use website application to direct the TV viewers to visit, and their search for a Denver website developer led them to NEWMEDIA. Initially, prior to contacting NEWMEDIA, they had selected another web development partner for the project. Then, there was a problem…
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NEWMEDIA prides itself on a team of dedicated and hard-working Web Design professionals with tons of experience under their belts. They have developed and managed websites for clients of all sizes and business models.
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And call us old-fashioned, but we still believe in-person meetings are the best way to determine how well we can work together. So reach out to schedule a face-to-face meeting at our beautiful offices located at 600-890 West Pender Street, Vancouver, BC, V6C 1J9. Whatever you choose, we’ll be happy to welcome you to our long list of satisfied clients.