“These guys are young, aggressive, they listen, and they’ve executed. The communication has been wonderful. I’m very satisfied.”
Web design in San Francisco.
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We're Website Design Experts
That means you’re right next to (or even within) the beating heart of Silicon Valley – the world’s tech capital. Surely, that means you don’t need us to tell you that you need a web design company to create a site for your business, right? That’s the bare minimum.
And yet, it’s a minimum that many businesses – even in San Francisco – attain:
Zippia’s chart shows us that 27% of companies don’t yet have websites. And even though most of them (23.5%, in fact) say that they plan to get a new website soon, the fact remains that this means thousands of companies in San Francisco aren’t even online.
We can even do the math: The latest Census Bureau data tells us that there are 34,098 businesses employing people in San Francisco. Divide that number by 100, multiply the result by 27, and you get a little over 9,206 companies in the city that aren’t online yet. Yours may be one of them. And even if it isn’t, you’re not necessarily out of the woods – an outdated website can be just as damaging to your company as having no website at all. Either way, you need a web design agency filled with the best web designers that San Francisco has to offer.
NEWMEDIA is that agency.
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- A True Extension of
We’ll get into why San Francisco companies choose NEWMEDIA in a moment (hint – it’s because we’re the best web design firm in the city). But before that, we need to answer a question – why?
Why use web design agencies to create your site when you could do it yourself with an “off-the-shelf” website builder?
A Professional Website Builds Credibility
Credibility is everything to your target audience, which means it should be everything to your business. Why? Credibility creates trust, and that trust is what leads to people buying from your company. And don’t take our word for it – your customers tell you the same thing:
Dig down into these stats (which are the results of a survey of 1,030 people) and you’ll see that only 2% of those people say they don’t need to trust a company at all to buy from them. For context, that’s 20.6 people – we’ll round up to 21 – who say that trust doesn’t matter.
The other 1,009 respondents (i.e., 98% of them) say they need to trust you at least “a little bit.” If they don’t, they’ll wave bye-bye to your business before you even have them in your sights.
So, trust matters. But what does this have to do with getting the right web designer to create your website?
We come back to the word we used to introduce this section – credibility:
A staggering 75% of the people who land on your website instantly judge your company’s credibility based on what they see. If your design team has done a great job, then congratulations – you get an instant credibility boost that makes it much easier for visitors to trust you.
But if you have a shoddy design, such as a non-responsive website that doesn’t work properly on the visitor’s device, then guess what they’ll think? Your business must be as shoddy as its website. The point is that web designs create trust, so the better those designs are, the stronger footing you have when new people arrive on your site.
Web Design Companies Help You Create a Great First Impression
You may have noticed a stat in the credibility section that we didn’t touch on – 94% of a visitor’s first impression of your website comes from the state of its web pages’ design.
But that’s not all you need to know.
It’s not just that most of a visitor’s first impression comes from your design. The really important thing is that it takes just a fraction of a second for that first impression to form:
Just 0.05 seconds.
Blink your eyes and you probably use up more time than 0.05 seconds, showing you that a visitor’s opinion of your site forms almost immediately. They take a look, their brain processes what they see before they even have a conscious opinion, and it delivers one of two thoughts – “wow!” or “eww!”
You want that first thought to be “wow” because you need visitors to move beyond your home page to check out the rest of what your site has to offer. Remember – it’s about building credibility. Why bother to create digital experiences if nobody sticks around long enough to see them?
And herein lies the problem with “off-the-shelf” website builders – they can’t create the “wow” moment you need your site to have because they force you to work from templates. These sites look like every other one that uses the same template. It’s only with top web designers that you can create the custom experience that ensures your site makes a spectacular first impression.
User Interface Design That Lowers Your Bounce Rate
Let’s say your existing website nails the first impression part of the equation. Your homepage is on point, so a visitor’s more likely to check out some of your service pages. What do you think they’re going to look for next?
An engaging user experience.
Again, this isn’t just us making stuff up. The stats tell us that the experience somebody has on your website has a massive impact on the next action they take with your business:
There’s a lot to unpack here, and we’ll get to the specific stats in a moment, but the message is simple – deliver a crummy user experience and people bounce away from your site.
What does “bounce” mean?
As much as we’d like to envision visitors bouncing on a trampoline as they browse, “bounce” is nowhere near that fun. It’s the term used in the online world when somebody arrives at a website, tests it out, and then leaves almost immediately. I.e., they “bounce” away.
Now, let’s dig into the stats.
According to 88.5% of people, slow loading times are enough to make them leave, often never to return. Non-responsive websites (sites that don’t do what the visitor tells them to do) come in second at 73.1%, and even confusing navigation is a major annoyance – 61.5% of people say they’ll leave if they can’t find what they want.
These are all issues that visitors can encounter, even if your site makes a great first impression on them. And if any of these issues rear their heads, your marketing efforts – such as content creation – are for naught because your visitors never see them. So, a good custom web design is about more than simply putting up a “pretty picture” that wows an audience.
You need to back that up with a solid user experience or you’re just going to see visitors bouncing away one after another.
Create a Memorable Online Presence
You don’t have long to stick in the memory of your website’s visitors.
You already know that when it comes to first impressions (remember – 0.05 seconds to make one). But if you get past that point, you only have a few seconds more to make your site “sticky:”
Typically, the average visitor is gone from your website within 10-20 seconds of reaching it. That’s even when you’ve taken measures to lower your bounce rate – people arrive, take a quick look around, and go. Think of it like browsing merchandise in a store. You may not be ready to buy anything just yet, but you’re looking around anyway to see if something catches your eye.
In a store, that may be a cute dress or a snazzy watch. Something that sticks in the memory as something tangible that you want to have.
For your website, you can’t provide visitors with a “tangible” thing that they can pick up and want. You have to give them something different – your value proposition. You have about 10-to-20 seconds to make what you do (and what problems you solve) crystal clear to your visitor.
So, where does web design come in?
Imagine you have a site that’s a graphic design nightmare. The text is bunched up, the images have no rhyme or reason for their placement, and the whole thing is awful to navigate. We’ve already established that these issues lead to most people leaving your site. But for those who stick around, you create a memorability problem – visitors won’t remember what you do because your design makes it impossible to find out in the 10 or so seconds they spend on your site.
Good web design solves that problem by making it easier for you to burn your company’s value proposition into the memories of people who visit your site. And if they remember what you do, they’re going to remember to come back to you when they need your service.
Help You Get More Leads
Ask most marketers or company owners what their biggest business challenge is, and they’ll usually answer with one thing – getting more leads.
Leads are the lifeblood of your San Francisco business. Without them, you don’t make sales, and you have a crumbling business on your hands. The “more leads” problem is so massive that almost two-thirds of marketers say it’s something they need to confront:
Generating traffic and leads.
That’s the biggest challenge for an online marketing strategy, according to 61% of marketers. And we’re willing to bet it’s one of your biggest challenges, too.
Now, there are tons of strategies a digital agency can put in place to help you get more leads. Paid ads to push people to your website. Social media marketing that does the same thing. But none of that matters a lick if the site that people land on is so poorly designed that they won’t stick around.
It comes back to the bounce rate issue we discussed earlier – when most of your traffic bounces, they’re not sticking around for you to convert into leads.
That leads us to a simple conclusion: The better your web design is, the more leads your company generates. And we see a combination of the other four benefits we’ve discussed come into play here.
Your design builds your company’s credibility, creating the trust customers need to have to even talk to you in the first place. The all-important first impression is a good one, which helps keep your bounce rate low and encourages visitors to check out the user experience you’ve created for them.
And because your design makes it easy to remember what you do, people come back to you when they need your service. It all adds up to one thing – more leads for your San Francisco business.
Randall T.
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Services
By now, you understand what professional web designers bring to your business. Next up – what does NEWMEDIA actually do? We split our web design services into 12 categories.
New Website Design
If yours is one of the 27% of businesses that doesn’t have a website (remember the stat from the beginning of this page), then this is the service you need.
NEWMEDIA designs your new website from scratch, creating something that we can guarantee looks nothing like any other company’s website. How can we make that guarantee? Simple – we work with you to make your website happen.
Where other designers might get a faint idea of what you do before knocking a design together that looks okay (though not unique), we talk to you. We learn what you want to communicate with your website and design around that messaging. The result is a site that pops. But also one that showcases your business in a way that builds credibility and makes visitors more likely to buy from you.
Website Redesign Services
“New web design sounds great,” you tell us. “But I’m not part of that 27% of companies that don’t have a website. I’m in the 73%, so what would I need a new website for?”
Good question.
And we’ll respond by asking one of our own – when was your existing website made?
That’s a biggie because, as we said at the beginning, having an outdated website can be as damaging as having no website at all:
It all comes down to trust, and 94% of people say that they don’t trust old websites with outdated designs. Now, think about what we said earlier about trust – 98% of people need to trust you at least a little bit before they’ll buy – and you see why having an old website can be such a problem.
NEWMEDIA is the problem solver.
We work with you to redesign your existing website so it’s up to date with modern design conventions. That means taking what works (such as your content) and placing it into a design that your visitors feel like they can trust.
Trust creates leads.
And from there, it’s up to you to make more sales.
Responsive Web Design
Most of the traffic that lands on your websites comes from mobile devices – 58.33% of it (in the first quarter of 2023), to be specific. For context, if your site has 1,000 visitors, 583 of them are using a smartphone or tablet to browse.
Now, imagine that those 583 people see a shoddy website that isn’t optimized for the mobile experience. What do you think they’re going to do?
Yep – they leave!
Almost two-thirds of mobile users who don’t like what they see on a mobile website will bounce away, likely never to return. And if your competitors have websites that work well on mobile, you’ve just sent over half of your potential customers into their welcoming arms.
But there’s good news from these stats, too.
According to 67% of people, a site that looks great on mobile is a site from which they’re more likely to buy. The reason is obvious- you’ve put in the effort to create a site that serves their specific needs, so they trust you enough to reward you with a sale.
There’s just one problem – you don’t have the money to create a desktop and mobile version of your website.
Enter responsive web design.
The clue to what this type of web design offers is in the name – responsiveness. In other words, you get one website that’s designed in a way that ensures it responds to whatever device somebody’s using to access it. If that device is a desktop computer, they get the desktop experience. If it’s a mobile device, they see a site that’s made for the smaller screen rather than a desktop site that’s scrunched down to fit.
NEWMEDIA makes responsive websites that give your visitors the best of the desktop and mobile worlds.
WordPress Web Design
Estimates vary on how many websites are currently live, but Statista has a pretty solid figure – 1.88 billion. That means there’s one website for every three or four people on the planet. And a huge chunk of those websites are powered by WordPress:
A staggering 43% of them, in fact.
Let’s do the math – 1.88 billion, divided by 100, with the result multiplied by 43 gives us:
808,400,000 websites.
Over 800 million of the world’s 1.88 billion websites use WordPress, making it the most popular content management system (CMS) in the world. So, naturally, NEWMEDIA offers web design services using WordPress because we know that a huge number of our clients are already familiar with the platform.
“Wait a second!” you shout. “Didn’t you tell us earlier that website templates are a bad thing because they’re not unique? I’ve used WordPress. It has templates. What gives?”
You’re right – WordPress offers a ton of templates and themes to its users. But you don’t have to use them (and we don’t) because it also allows you to port any unique web design you create onto its CMS. So you get the best of both worlds – a unique design and a simple way to update your content.
That’s what NEWMEDIA gives you. Plus, our developers know enough about WordPress to find and implement any plugins you may need to make business-specific website features run as intended.
E-commerce Website Design
Almost $8 trillion.
Those are the projected sales for e-commerce stores in 2025, so it’s no wonder that you want to create an online store to sell your products to your customers:
But what those figures don’t tell you is that building an e-commerce website isn’t like building any other sort of website. The reason – navigation.
Think about it. Even a small e-commerce store can have hundreds of products (with larger ones veering into the thousands), and all of those products need to be properly categorized and easy to find for your visitors. If they’re not, people leave. Remember the website usability stats we shared earlier – over 61% of people said they’d left a website because they couldn’t find their way around.
Usability is a massive issue in e-commerce website design, as is properly highlighting your products and providing you with a CMS that lets you upload (and delete) products from your store as needed. NEWMEDIA does it all.
Custom Websites for Mobile Devices
We’ve already covered why your website needs to display well on mobile devices – almost two-thirds of visitors bounce if your site looks like warmed-up garbage on a mobile phone.
So, why do websites for mobile devices get their own section when responsive web design exists? Simple. Not every business wants to have a desktop site and has no intention of building a site that people can access on laptops and computers.
Yours may be one of them.
For instance, you may run a mobile app that has a store attached to it. So, you want to keep people on the device they’re already using (their mobile phone or tablet) rather than point them to a desktop website when they’re ready to buy.
You just need a mobile website.
NEWMEDIA can provide it.
Web Developer Services
We often like to say that web design and web development are two sides of the same coin – you can’t have one without the other.
The design side is all about the look and feel of your site. It’s the visuals. The way you pull your content together. The pretty package you present to a visitor when they arrive. Using a first date analogy, your website design is the snazzy outfit you dressed up in to meet your date so that you’d make an awesome first impression.
As for development – that’s everything that lies underneath the hood. The personality behind the first date outfit and, in the website world, the coding that makes your website design come together.
Think of it like this.
Without proper development, a website design is little more than a static postcard. It looks pretty, but the people who see it can’t do anything with it. There’s no navigation, no workable forms, and the whole thing is a non-moving picture that looks pretty but doesn’t help a visitor do much. NEWMEDIA’s web development services breathe life into your design by turning it into an interactive and working website. Coding. Database development. Working forms. They all fall under the development umbrella, and they’re all things we can handle at NEWMEDIA.
Landing Pages
A landing page is not the same thing as a business website.
Sure, they have the same components – a design, coding underpinning the design, and your company’s branding. But where a business website runs the gamut from talking about what you do to selling your product to providing the research-oriented consumer with more information, a landing page is designed to do one thing:
Sell.
And when you get them right, landing pages do a very good job of selling:
The more landing pages you have, the more leads you generate. Just making the jump to between 10 and 15 of these pages means you get 55% more leads. And yet, almost two-thirds of companies only have between one and six landing pages, assuming they have any at all.
That’s unwise, especially if you have a bunch of paid ads and social media marketing campaigns running. Context-sensitive landing pages are essential for those campaigns, and only having a handful of them means you’re often pointing visitors to the wrong sales information.
Fix that problem with NEWMEDIA – we can create as many landing pages as your business needs.
Hosting and Speed Optimization
Slow websites lose customers.
That’s not us making a baseless claim – the stats back it up:
That’s all the time you can afford to use for website loading before 40% of your visitors decide you’re not for them and wave bye-bye. And worst of all – you’re not getting most of those bounced visitors back. An enormous 80% of them will never give you a second chance, meaning only 20% come back to see if your site manages to get its act together.
In other words, slow loading is a website killer.
Hosting is often to blame for slow loading times, though there are other factors (tons of unoptimized imagery on the page, for instance), so NEWMEDIA focuses on hosting to solve the problem. We offer fast hosting solutions. And we also give you the support you need to ensure you’re not grappling with your hosting provider rather than running your business.
Logo Design
Graphic and visual design extends beyond the elements we put together to create your website.
It also covers your logo – one of the most important aspects of creating brand recognition:
Logos head up your company’s visual style, its voice, and even its brand colors when it comes to brand recognition – 75% of people look to your logo first to figure out who you are. Now, what do you think happens if you have a boring, bad, or simply unmemorable logo?
People don’t engage with it.
And that means they don’t remember your company.
NEWMEDIA is here to save the “logoless” with designs that stick in the memory and represent your brand.
Content Management System Implementation
WordPress may be the most popular CMS around, but it’s far from the only one, and it may not be fit for your business.
That’s okay – NEWMEDIA has you covered because we can implement any CMS your San Francisco company needs to ensure a constant flow of the content that is the lifeblood of your site.
If that CMS is another off-the-shelf package (think Magento or Joomla), we can design websites around their use. But what if you want something special? Something unique to your company?
We can handle that, too. Our development team builds custom CMSs made to do exactly what you need them to do – nothing more and nothing less. You can trim the fat, getting rid of the features you don’t need, leaving you with a simple and clear CMS that’s perfect for updating your site.
Search Engine Optimization
Imagine that you have a gorgeous Aston Martin sitting in your garage.
That car is your pride and joy. You spend hours waxing it, touching it up, and making it the most beautiful car that anybody could ever hope to see. But it doesn’t have an engine. And that lack of an engine means the car never leaves the confines of your garage, so nobody but you gets to see it.
That’s what can happen to your stunning new website if you’re not doing SEO to make it more prominent in the online world. And this isn’t hyperbole. The fact is that most sites never get a scrap of organic traffic from Google because they have poor SEO:
Over 1 billion websites were examined.
Almost 850 million of them get no love from Google (or other search engines).
You can’t let that happen to your San Francisco company’s website. And with NEWMEDIA, it won’t – you’re in the hands of one of the country’s leading digital marketing agencies. Once we have your website up and running, we can power up the online marketing engine to make sure plenty of people see it.
Our Esteemed Clientele
There’s a good reason why major brands like Six Flags and California Almonds come to NEWMEDIA when they need SEO:
We get results.
Some of the small businesses we’ve worked for have achieved 10,000% growth over five years, thanks to our SEO experts. As for the national companies that come to NEWMEDIA, we have a track record of using digital marketing to boost online revenue to $1 million per day.
Delta Sky Club
The new Delta Sky Club website portal, designed and developed from scratch by NEWMEDIA, allows Delta passengers who go online in any of their Sky Club lounges across the U.S. to quickly get news, weather & stock market information, in addition to tracking flights on any airline (not just Delta!), searching directly in Google, and getting maps and driving directions to/from any address on Earth.
California Almonds
NEWMEDIA Los Angeles, in collaboration with Sterling-Rice Group (SRG), built a new website for the Almond Board of California under an aggressive development timeline. We built a multi-language website for them while ensuring a consistent user experience by bringing all four existing websites into a single universal system. Our team of experts delivered this mammoth project even after the deadline was shortened by four weeks.
Six Flags
The Six Flags team reached out to NEWMEDIA for a complete website redesign and multi-site ecommerce web development. We redesigned the website to change its complete look and feel and organized content into categories and subcategories to simplify content discovery for visitors. Over the course of the project, we worked in close coordination with the Six Flags team to deliver the website quickly before their parks reopened.
PostNet
PostNet approached us to completely redesign all their websites, including those of franchisees. We developed a fresh responsive website for them to offer a consistent browsing experience to visitors irrespective of the screen size of the device they use to access the website. Additionally, we developed a tool to help visitors find their nearest PostNet center. Finally, we designed the 300+ franchise websites for them with local SEO and franchise SEO.
YMCA (The Y)
YMCA (now “The Y”) is an organization that we’ve all heard of and/or been a part of at one time in our lives. YMCA of Metro Denver came to us for a fresh website design that would communicate their mission of being for youth development, healthy living, and social responsibility. Even more exciting, they had just had a brand refresh and this was the chance to support that refresh with a complementary website.
Haystack
When CBS Television was producing the show that came to be called Haystack Help, they needed a complex yet easy to use website application to direct the TV viewers to visit, and their search for a Denver website developer led them to NEWMEDIA. Initially, prior to contacting NEWMEDIA, they had selected another web development partner for the project. Then, there was a problem…
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Our SEO Agency Gets Results
We don’t just make pretty websites. We are marketing gurus and digital experts, and our work drives our clients’ businesses forward. We have helped hundreds of companies do all kinds of great things, like start-ups getting acquired within a year, small businesses growing by 10,000% in 5 years, large businesses growing their online presence to $1,000,000 per day in revenue. There are many other great Case Studies just like these – let’s go over them together.
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Our Recognitions Speak for Themselves
You’ve seen what we do – both in terms of the benefits web design offers and the specific services that fall under the design umbrella – which leaves you with one question – why NEWMEDIA?
We’re in the top 1% of digital agencies in the world
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Give us a call today or visit us online, at NEWMEDIA.COM. Better yet, we invite you to come and meet with us for a no-obligation consultation about your project. While it’s certainly not mandatory, we believe that the one of the best ways to determine how well we can work with you as your partner is by meeting with us in person. We’ve also got guaranteed PPC and social media marketing plans. We’re being honest, really! In a nutshell, you can rely on us for all things digital, from web design to marketing.
Our expert team has designed, developed, deployed, hosted, marketed and managed 4000+ social media accounts, PPC and SEO campaigns, websites, mobile apps and software applications for clients of all shapes and sizes, including small- and medium-sized businesses, Enterprise organizations, State and Federal government, leading universities, international corporations, major brand name advertising agencies, local and global non-profits, and start-ups of practically every description.
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We're Based in San Francisco
And most importantly of all, we’re in San Francisco, so you don’t have to fly across the country to get some face time with your designers. Just join us for a meeting any time by visiting our offices:
649 Mission Street, 5th Floor San Francisco, CA 94105
And if a face-to-face meeting isn’t you’re thing just yet, you can email us at [email protected] or call (628) 281-2010. Whatever way you choose to get in touch, we’ll be there, excited to start your website design journey together.