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The City of Angels has as many stars on the ground as you can see in the sky (maybe even more), which makes it a hotbed for business activity. In fact, the County of Los Angeles says that there are over 244,000 companies operating in LA, each of which offers services to the customers you want to attract.
And therein lies the challenge.
It’s great for Los Angeles that there are so many companies (a strong economy is never a bad thing), but it can be bad news for your business when you’re trying to get noticed among this cavalcade of competition.
NEWMEDIA offers Los Angeles web design that will give your online presence the boost it needs to battle alongside the best in LA. But we’re not about putting you on a level playing field with other businesses. Unlike other web design companies, we’re masters of the digital marketing techniques that put your brand-new website squarely in the LA spotlight.
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NEWMEDIA.COM
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What Can a Professional Web Designer Do for Your Business?
Our web design firm handles the entire process of getting your new website up and running, as well as doing the digital marketing that brings eyes to that website. But before we get into that, let’s look at what working with the right web designer will do for your business.
Boost Your Credibility
With so many competitors vying for your customer base, credibility is critical. You need to establish your company as a shining beacon of light among all of the small businesses that don’t have an online presence, and your website is the best way to do that.
Don’t take our word for it, as these stats from AWEBCO highlight just how crucial website design is to build credibility:
Starting with the first stat, 84% of people believe that a business has more credibility if it has a website than if it has a single social media page. Now, don’t get us wrong. Social media marketing can do big things for your business. But as this statistic shows us, most people are going to trust your company less than they would if you only have a profile on Facebook or LinkedIn.
They want to see a website because they offer information. The second stat is interesting, too, because it shows us that almost two-thirds of people (65%) want to see emails land in their inboxes from company-branded accounts.
In other words, they want to be able to identify where an email comes from immediately and if it’s worth their precious time to open it. With the right website hosting (coupled with control over your site’s domain name), you can use your email addresses to boost the credibility you already get from having a website.
Keep Your Bounce Rate Low
In the context of the website world, bounce rates have nothing to do with trampolines. It’s the term we use to describe a user landing on your website, taking a quick look around, and then bouncing away to go check out another site.
You want to keep your bounce rates low (and improve the amount of time people spend on your site in the process) because people are more likely to buy from you if they spend more time on your site.
However, every industry has to deal with high bounce rates, as these stats from CXL show us:
These benchmark bounce rates are high, even in the e-commerce sector, where we see average rates of between 20% and 45%. Get into landing pages, blogs, and online portals, and we start to see average bounce rates of up to 90%. For context, that means nine out of every 10 people that visit these websites bounce away almost immediately.
So, we come to a question:
What is it about digital experiences that cause people to bounce away from websites?
Crystal Clear Communications gives some answers with these stats:
There are some major credibility factors mixed into these states, such as a lack of a cohesive message (46%) and no contact info (44%), causing people to leave. But if you go down to the fourth stat, you’ll see that 37% of people will bounce away from a site if they take a look around and see that its graphic design, navigation, and overall look and feel aren’t what they expect.
Web designers’ jobs are simple – lower your bounce rates so you keep people on your site for longer. That’s what NEWMEDIA does with its web design and web development services.
Generate More Leads (And Make More Sales)
Why do people visit business websites?
There’s the obvious stuff, like gathering information about a company and its products, trying to find out how to contact your business, or simply learning as much as they can from a blog. But ultimately, people visit your website because they’re at least a little interested in buying what you’re offering.
But they’re not looking to buy on the first visit, with Inc.com stating that 92% of customers are on info-finding sessions the first time they visit your website.
Now, what do you think happens if the potential client doesn’t see what they want to see from the site? They leave, never to return, and you’ve just lost your chance at making a sale.
How does this have anything to do with web design? Take a look at these stats from ManyPixels:
While all of these stats are interesting, it’s the bottom two where we want to draw your attention. Nearly 90% of people say that if they see poor web design, they’ll stop engaging with a website to the point where they’ll definitely not buy anything from it. Furthermore, over a third of people (38%) say they’re gone forever if they have a bad experience on a website. And that experience often comes down to something design-related, such as poor navigation.
Good web design is about so much more than making your website look pretty. It’s about creating experiences that entice your client into believing (hopefully correctly) that your small business can offer the solutions they need.
Build Awesome Digital Masterpieces That Make a Great First Impression
Imagine that your friend has set you up on a blind date. You get dressed to the nines and leave the house ready to meet a brand-new person who might one day become the love of your life.
You walk up to the date, and your potential other half looks disheveled and unkempt. Their hair is a mess, their outfit doesn’t work, and they give you a look that suggests they’d rather be anywhere else than on that date.
What are you going to do?
As much as we’re taught that you should never judge a book by its cover, that first date is going to go poorly because the other person put no effort into looking the part.
They made a terrible first impression, which means there’s no kiss on the cheek or a second date coming.
Apply this line of thinking to your online presence, and you can consider your potential customer’s first visit to your website as your first date with them. You’re looking to sell yourself as a potential (business) partner, which means you need to make a great first impression utilizing how your site looks, feels, and works.
And just like with dating, the first impression of a website matters. We’ll leave these stats from Kinesis here to show you how crucial first impressions are in the online world:
Maintain Brand Identity and Consistency
Imagine that a client types your company’s name into a search engine. They’re going to see much more than your website pop up in their search results, as that company name search should also pull up your social media profiles, reviews, and any articles related to your business.
Collectively, these results make up your online branding. And what the customer sees from this branding needs to align with messaging, color schemes, and the overall look and feel if they’re going to trust that you are who you say you are and that you do what you say you’ll do.
The point is that trust matters to your potential clients, as this chart from the conveniently named Marketing Charts shows us:
If we keep our attention on the “All Adults” section of the states, only 2% of people say that trusting a brand doesn’t matter to them at all. The other 98% say that trust plays at least a little part in their buying decisions, with the majority (68%) saying it matters “A Lot” or “A Great Deal.”
What do you think a customer’s going to think if they see that your web design work, from the colors to the message, doesn’t match what they see about your company elsewhere? Trust goes down, and your chances of making a sale fall off a cliff right alongside that lost trust.
Molly Hall Dorais
Colorado Rocky Mountain School
Get a beautiful, functional website optimized for SEO and mobile.
Request a proposalWebsite Design Services In LA By NEWMEDIA
We could bombard you with talk about how our innovative solutions help you to create a digital strategy that puts your business ahead of every company in Los Angeles (they do, by the way). But we know you want to get into the nuts and bolts of our web design services, so here’s what we can do for you.
Web Design Services
The biggest challenge with web design is that it only takes a couple of years for a website to suddenly become out of date. New technology changes the way we make websites constantly, with changes in design philosophies and web techniques meaning that businesses are always looking for ways to make their sites modern and user-friendly.
The latter is especially important, as this survey of 174 people by Intechnic demonstrates:
Over three-quarters of people (76%) say that the most important thing about a website’s design is how easy it makes it to find what they need. NEWMEDIA’s process is all about building sites that are easy to navigate, interactive, and stunningly attractive, which means we cover all three of the most important factors for web design highlighted in this chart.
Web Development Services
It’s easy to confuse web development with web design because the two go hand-in-hand. But they’re different things. Where web design is all about how your site looks and feels when people use it, development focuses on the backend of the site. This backend is the part of the site that a visitor never sees, but they’ll know about it when it isn’t working.
Think of development as being one side of the website coin, with design being the other side. You can’t have a coin with only one side, meaning both have to be there to make your website work.
Our web development service is all about making the site work as it’s supposed to work. That means ensuring your forms send customer data to the right email addresses, checking that every link goes where it’s supposed to go, and writing the clean code that keeps your site running smoothly.
Website Redesign
How much damage can an out-of-date website do to your business?
Check out these stats from Evince Development to get your answer:
The first two stats, in particular, are the ones that need your attention. Over a third of people (42%) say that they’ll leave a website if it doesn’t function how they expect it to function. Bear in mind what we said about constantly changing website technology earlier because every new development is something your visitors see on other websites. They’ll expect that functionality on your site, too, meaning you’re losing out on 42% of potential leads if the site doesn’t work as well as other sites.
The second stat comes from the web designer’s point of view, though it’s just as illuminating. A little over 38% of web developers and designers feel that a website’s outdated design is the chief reason why people leave.
Don’t let your website become a relic of the past. With NEWMEDIA’s website redesign services, you make sure your site uses the latest technology to give visitors the experience they expect.
Content Management Systems
In the dark ages of the web (we’re being a little dramatic), you needed to know the basics of HTML code to get a piece of content onto your site. That means understanding paragraph tags, knowing how to structure a web page, and dealing with all of the weird little coding tricks you need to know to showcase images or build tables.
Thankfully, all of that coding work is a thing of the past, at least for your business, because content management systems (CMSs) exist.
A CMS allows you to add content to your website without having to write a lick of code. In practice, they work a lot like Microsoft Word or a similar word processor, meaning you can type the text you want, add images, and click a button to put the content online. Most CMS systems even allow you to preview the page before it goes live, with many even letting you schedule when the page goes up.
Simply put, a CMS makes your life easier because it lets you tweak, edit, and add to your website without having to call your web developers in to do the job for you. At NEWMEDIA, we’re all about making things easy for our customers, which is why the web developer assigned to your project will ensure you have access to a CMS.
Responsive Websites
Long gone are the days when the majority of the people who visited your website did so from a laptop or a desktop PC. Today, most web traffic comes from mobile devices, as this stat from Exploding Topics shows us:
How do you account for the fact that most of your traffic comes from mobiles?
You could build a special mobile website, which you operate alongside your desktop site, or develop mobile applications for people to use. Neither is an ideal solution, as both require maintenance, with mobile applications also requiring your users to go through the extra step of downloading the app before they can check out your business.
Thankfully, you don’t have to go down either of those paths if you have a responsive website. As the name implies, responsive sites respond to the device (and the web browser) that a visitor uses. That means your site displays differently on mobile than it does on desktop, despite the fact that it’s the same site.
If you’re not convinced that your site needs to get responsive, especially in terms of displaying well on mobile devices, and by the fact that most of your traffic comes from mobile, maybe these stats will change your mind:
Pay attention to the last of these stats from LiveHelpNow. Over half of the people surveyed (52%) say that a bad mobile experience makes them less likely to communicate with a company, which means they’re not sending you messages or trying to buy your product.
Let’s do some math.
We’ll assume that 10,000 people visit your website per month. We know that 60.7% of those visits come from mobile devices, making 6,070 mobile visitors. If your site displays poorly on mobile devices, 52% of those visitors are going to stop engaging, meaning you don’t get to have conversations with nearly 3,050 of the people who land on your site.
Can you really afford to ignore such a huge potential customer base? Most LA businesses can’t, which is why we make sure the websites we design are responsive.
Website Structure Analysis
When it comes to website structure, we believe that it’s always best to follow the KISS philosophy:
Keep it simple, stupid!
Of course, that’s pretty hard to do when your website gets more complex. You can get away with an uncomplicated website structure if you have a start-up that only has a few web pages to serve up to its users. But what if you have an e-commerce website with dozens of different categories and hundreds of products? A structure that makes sense is so vital for these larger websites because a lack of structure creates two issues:
- Visitors get confused and lost, resulting in them bouncing away.
- The crawlers that search engines send out to figure out what a site looks like get lost, which damages your search engine optimization efforts.
Our team can support you in nailing your website structure, so it makes sense and scales well as you grow.
Website Optimization
There are so many reasons to get a new website, including ensuring you can explore new markets by implementing the latest version of the tech that visitors expect to see from your site. But in the end, you’re getting a new website because you want to sell more of your product.
A nice design helps with that, as we’ve already established, but design alone can only do the trick if your website is optimized. And we’re not talking about search engine optimization here (we’ll get to that in a bit). We’re talking about optimizing the site so it loads quickly and works exactly how visitors expect it to work.
Quick loading is a priority, as this stat from HubSpot demonstrates:
Your site’s conversion rate is the percentage of visitors it turns into conversions, be they sales or messages sent to your company. This stat shows us that every extra second that your website takes to load leads to your site’s conversion rate dropping by about 2.11%. By the time the visitor hits nine seconds of loading time, they’re super likely to abandon your website for a site that actually lets them in.
NEWMEDIA ensures that doesn’t happen by making sure your website loads up at the speed of light (or as close to it as we can get).
Randall T.
Transparent web design pricing tailored to your business needs.
Book a free consultationGive Your New Website a Boost With Digital Marketing
Having a stunning website is a great first step for boosting your business’s online presence, but there are other things you need to do. If people don’t know about your website, then the only people in Los Angeles who’ll come to visit are the people who already know that the site exists, i.e., your existing customers and anybody who happens upon your marketing literature.
How about we expand your new website’s reach with digital marketing strategies designed to put all eyes on you?
Social Media Marketing
Social media has changed massively from the days when it was a small collection of platforms designed to keep people in touch with their friends. Today, social platforms offer marketing opportunities, as this chart from Smart Insights demonstrates:
This survey of marketers in both the B2B and B2C spaces shows us that 36% of them use social media to build awareness of their brands. Almost a third (32%) use it to engage with their customers, while 12% say social media is a great way of generating leads, many of which get channeled from social media to their websites.
NEWMEDIA handles your social media marketing, so you can use Facebook, LinkedIn, Twitter, and the rest to get closer to your clients.
Email Marketing
“Email is dead!”
We can’t count the number of times we’ve heard people say that there’s no point to email marketing anymore. It’s an old technology, and people are more likely to send your emails to their spam folders than they are to open or reply to them.
At least, that’s what some marketers would have you believe.
The reality is that email is as effective as it ever was, to the point where it’s one of the best digital marketing strategies in terms of pure ROI:
We don’t know about you, but if we were told that we could make $40 for every $1 we spent on a marketing technique, we’d be all over that opportunity. That massive ROI is what you get with an email campaign from NEWMEDIA.
Search Engine Optimization (SEO)
When most people think about ways to get their website a step ahead of their competition, they tend to think of SEO. A practice that’s as old as search engines themselves, SEO is all about doing the things that get you to the top of search rankings for the keywords your clients use to search for your company’s products.
We could break our SEO offering down into the various things we do, from the on-site stuff to the behind-the-scenes technical work that gets your site in front of your customers’ eyes. But we can talk about all of that in person. For now, we’ll just leave these stats here, which show just how powerful SEO is as a lead-generation tool:
This chart from Mike Khorev shows us two things:
- SEO requires a long-term investment.
- That long-term investment pays off, with a good SEO campaign generating at least a 260% ROI after 12 months.
If we activate our math brains for a moment, this chart suggests a $38,000 investment into SEO for a 260% return. Multiple 38,000 by 2.6, and you get $98,800. And the best part is that the ROI keeps going up as you invest more time and money into search engine optimization.
Content Marketing
You can’t have a great website without the content to match. If we return to the little dating analogy we used when talking about first impressions, your web design is all about how you look, while your content is your company’s personality.
That personality has to sparkle.
And if it does, you’ll see massive ROI from the words on your website’s pages, as these stats for the real estate industry demonstrate:
According to First Page Sage, content marketing delivers an average of just under $3 million per year over a three-year period, at least for real estate companies. While the numbers may not perfectly align in your industry, the message is simple – content marketing works.
NEWMEDIA writes great content, so you don’t have to.
NEWMEDIA.COM
Work With LA's Top Designers on Your Web Design Project
We’ve delivered a lot of information about web design and digital marketing on this page. But we still need to answer the most important question – why should you choose NEWMEDIA as your team of web designers?
We can give you four reasons.
But don’t just take our word for it
Our Recognitions Speak for Themselves
Upcity
Clutch
Mashable
The Inc. 5000
The B2B ratings and reviews site Clutch ranks NEWMEDIA as a top 1% digital agency. We’re three-time National Excellence Award winners between 2019 and 2022, plus Business Journal calls us the leading global digital agency.
No matter what your business does, our digital agency can deliver. Whether you need mobile app development, a complex e-commerce website, or a stunning site to show off your graphic design portfolio, NEWMEDIA can deliver.
Our Past Projects
Our Esteemed Clientele
Delta Sky Club
The new Delta Sky Club website portal, designed and developed from scratch by NEWMEDIA, allows Delta passengers who go online in any of their Sky Club lounges across the U.S. to quickly get news, weather & stock market information, in addition to tracking flights on any airline (not just Delta!), searching directly in Google, and getting maps and driving directions to/from any address on Earth.
California Almonds
NEWMEDIA Los Angeles, in collaboration with Sterling-Rice Group (SRG), built a new website for the Almond Board of California under an aggressive development timeline. We built a multi-language website for them while ensuring a consistent user experience by bringing all four existing websites into a single universal system. Our team of experts delivered this mammoth project even after the deadline was shortened by four weeks.
Six Flags
The Six Flags team reached out to NEWMEDIA for a complete website redesign and multi-site ecommerce web development. We redesigned the website to change its complete look and feel and organized content into categories and subcategories to simplify content discovery for visitors. Over the course of the project, we worked in close coordination with the Six Flags team to deliver the website quickly before their parks reopened.
PostNet
PostNet approached us to completely redesign all their websites, including those of franchisees. We developed a fresh responsive website for them to offer a consistent browsing experience to visitors irrespective of the screen size of the device they use to access the website. Additionally, we developed a tool to help visitors find their nearest PostNet center. Finally, we designed the 300+ franchise websites for them with local SEO and franchise SEO.
YMCA (The Y)
YMCA (now “The Y”) is an organization that we’ve all heard of and/or been a part of at one time in our lives. YMCA of Metro Denver came to us for a fresh website design that would communicate their mission of being for youth development, healthy living, and social responsibility. Even more exciting, they had just had a brand refresh and this was the chance to support that refresh with a complementary website.
Haystack
When CBS Television was producing the show that came to be called Haystack Help, they needed a complex yet easy to use website application to direct the TV viewers to visit, and their search for a Denver website developer led them to NEWMEDIA. Initially, prior to contacting NEWMEDIA, they had selected another web development partner for the project. Then, there was a problem…
A SAMPLE OF OUR
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If you want to talk to us before you meet us, you can also call 212-330-3373 or send us a message online at [email protected].