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BigCommerce is a SaaS (Software as a Service) platform. That’s a claim that very few other major eCommerce systems can make. It gives BigCommerce a distinct edge.

Why? Well, since BigCommerce operates as a SaaS solution, it’s the perfect fit for any eCommerce business that doesn’t want to deal with the more technical side of running an online store.

Everything runs in the cloud with BigCommerce eCommerce development. So, there’s no need to worry about tedious software installation, time-consuming admin, and tricky integrations.

Instead, BigCommerce developers can spend more time, energy, and resources on things that matter. Like creating an attractive, engaging store. Marketing to the broadest possible audience. Or finding new, innovative ways to drive sales.

If you want to be successful in the world of eCommerce, you have to put customer satisfaction at the forefront of every decision you make. Ultimately, that’s what will make or break your business.

As explained above, customers have more choices than ever these days, as there are so many eCommerce solutions and online stores. The best of those stores work hard to ensure that customers have seamless, straightforward experiences when placing orders, navigating sites, and so on.

Just take a look at the stats below, provided by Roomle, for an illustration of this idea.

The first stat shows just how significant the eCommerce industry has become. But the second two stats are particularly revealing regarding the importance of client satisfaction.

With much lower costs for retaining older customers compared to obtaining new ones, it’s clearly in your best interests to find ways of building customer loyalty. Plus, to minimize that 70% cart abandonment rate, you have to provide top-quality experiences for your users.

Again, BigCommerce (and your chosen BigCommerce development team) can help with this in a big way.

BigCommerce is, without a doubt, one of the best eCommerce development platforms in terms of customer contentment. It’s designed to be as intuitive and easy to work with as possible, helping customers manage orders, make returns, and find products in no time.

With the help of experienced BigCommerce developers, you can craft a site that’s a joy for people to use. They’ll be able to use advanced filters to find the products they’re looking for. Track their orders with easy. Create and manage their accounts with minimal fuss.

Plus, on your end, you should also find it easy to manage and fulfill orders, as well as analyze and understand your audience.

Given that eCommerce is such a competitive field, you have to grab users right from the get-go. Your site has to draw them in and make a fantastic first impression. Otherwise, you run the risk of losing potential customers and missing out on possible sales.

As the stats above from WordStream demonstrate, first impressions are immensely important, and design has a huge part to play in that.

Almost every user will judge a site in the first few seconds based on how it looks. If they’re not satisfied, more often than not, they’ll leave without making a purchase. In fact, poor design is one of the leading causes of high bounce rates for eCommerce stores.

Thus, if you wish to succeed online, your BigCommerce store needs an attractive, engaging design.

Seasoned BigCommerce developers, like the team at NEWMEDIA, can take care of that for you. Our BigCommerce experts can take full advantage of this platform’s customizable themes to craft a beautiful space for you to sell your products.

That not only gives you a store to feel proud of, but it can make a massive positive difference when it comes to conversion optimization.

With countless cyber-attacks occurring daily, cybersecurity is one of the biggest challenges facing eCommerce business owners. Indeed, many business owners are fearful of falling victim to hackers and attacks, potentially putting their customers’ valuable personal data at risk.

Well, when it comes to standards of security and reliability, BigCommerce is a terrific eCommerce platform to pick.

Boasting SSL certification, fraud detection, DDoS protection, and dozens more exceptional solutions for security and privacy, BigCommerce stores are at relatively low risk of cyber-attacks. What’s more, BigCommerce stores tend to have very high uptime rates, so you won’t have to cope with costly downtime too often, if at all.

In short, a BigCommerce store should be impressively safe and reliable for both the owner and their customers. A BigCommerce developer, like NEWMEDIA, helps to ensure the very best levels of security across the board, safeguarding you, your customers, and all of your data.

Your eCommerce platform is just one piece of the puzzle when setting up an online store. You may also wish to utilize a wide range of additional tools and software solutions to improve your store and fine-tune your customer experiences.

There are countless apps out there that can assist with everything from email marketing to customer support, inventory management, analytics, and payment processing.

Unfortunately, such apps don’t always play nicely with every eCommerce platform. But BigCommerce is different. One of the best aspects of this platform is its versatility and high levels of compatibility. It works well with hundreds, if not thousands, of other apps and tools.

So, no matter how you want to expand or enhance your store, working with a trusted BigCommerce developer can alleviate any worries. NEWMEDIA’s experienced BigCommerce developers can integrate a range of apps and additions to your online business without any compatibility clashes or frustrations.