Web design in Jacksonville, FL.

Web Design in
Jacksonville, Fl

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Top 1% Global Leader Digital Agency
Ranked by Clutch 2023

Top 1% Digital Agency in United States
Ranked by UpCity 2022

Fastest-Growing Companies in the USA
4 Years in a Row

Top 1% Best Digital Marketing Award
Ranked by Expertise 2023

#2 Global Award Winner
Ranked by MASHABLE

Top 1% Award of Excellence Winner
Years 2020, 2021, 2022

500+ 5-Star Reviews in Google
Ranked by Our Customers

Top 1000 Global Digital Agency
Ranked by Clutch 2022

#1 Global Digital Agency
Ranked by Business Journal

Top Rated SEO Agency
Ranked by SEO Blog 2023

Top Ecommerce Development Company
Ranked by Selected Firms

Top Web Development Agency
Ranked by Design Rush

Top 1% Global Leader Digital Agency
Ranked by Clutch 2023

Top 1% Digital Agency in United States
Ranked by UpCity 2022

Fastest-Growing Companies in the USA
4 Years in a Row

Top 1% Best Digital Marketing Award
Ranked by Expertise 2023

#2 Global Award Winner
Ranked by MASHABLE

Top 1% Award of Excellence Winner
Years 2020, 2021, 2022

500+ 5-Star Reviews in Google
Ranked by Our Customers

Top 1000 Global Digital Agency
Ranked by Clutch 2022

#1 Global Digital Agency
Ranked by Business Journal

Top Rated SEO Agency
Ranked by SEO Blog 2023

Top Ecommerce Development Company
Ranked by Selected Firms

Top Web Development Agency
Ranked by Design Rush

With over 18,400 companies operating in Jacksonville, according to the U.S. Census Bureau, you face a lot of online competition when it comes to attracting customers. If your website doesn’t stand out from the crowd, it risks getting lost in a sea of local and national businesses that are all competing for your prospects.

That’s where website design comes in. You have to make sure that customers who arrive on your website, be that via search engines or social media platforms, find what they expect to see. And thanks to this chart from Siteefy, we know exactly what that is:

Information people want to see on a vendor website

Products and services are the obvious things people want to see, with 86% of people pointing them out. But there’s more. Over half (52%) of people want to use your website to learn more about what you do, with 27% expecting to see testimonials and 64% using your site as a source of contact information.

Delivering on expectations is what your business does best.

And with the help of NEWMEDIA, you get an online marketing team that blows your customers’ web design expectations out of the water.

Jacksonville, FL website design, UX, digital development and marketing agency


Top 1%

Global Leader Digital Agency

Ranked by Clutch 2023

Top 1%

Digital Agency in United States

Ranked by UpCity 2022


Web Design | SEO+Social Digital Marketing Agency

We can craft the perfect digital strategy to grow your business, and then execute it for you to generate massive scale. And we can move much faster than you would expect.


(904) 865-5030


9424 Baymeadows Road, Suite 250 Jacksonville, FL 32256

Why Web Design Matters for Your

Digital Marketing Strategies

At NEWMEDIA, we consider web design as one of our core digital marketing services. It’s all about making sure your site makes a great first impression, then follows through on that impression to give your visitors the experience they expect.

Why does that matter?

We can think of four reasons.

Website Design Is Crucial to Your Digital Marketing

When people think of digital marketing solutions, they usually jump to search engine optimization or Google Ads. You know, the strategies you use to get people to visit your website.

But none of those strategies mean a thing if you don’t have a website to send those people to.

We like to think that the work our digital agency does is like building a house. When it comes to strategy, you need a blueprint that tells you how each element of the house fits together.

Where do the walls go?

What about the windows?

What do you need to put into that house to make sure that it’s somewhere that people want to live?

Those questions matter. But without a foundation, the house isn’t even going to stand up. A beautiful website is the foundation of your entire digital marketing strategy. It’s where everything begins, meaning you can only start building your online “house” once you have a solid foundation.

Make That All-Important First Impression

Let’s jump to something more results-oriented.

When it comes to your website, almost every first-time visitor judges the book by its cover. Long before they check out any content (assuming they get that far), they develop an opinion about your site.

And don’t take our word for it because these stats from Datachieve Digital:

Website Stats

The vast majority (94%) of your visitors say your website’s design, which is all about its look and feel, affects their first impression of your company. Uncoincidentally, 94% also say that poor design damages their trust in the small businesses running websites.

Trust is everything when it comes to getting new clients. If you want people to look beyond the cover of your business “book,” you first have to make that cover so phenomenal that they want to keep reading. Digital experiences start with web design. And if your design is no good, that’s where the experience ends.

Stop Customers From Bounce, Bounce, Bouncing Away

Check out these stats from 99 Firms:

reasons b2b buyers leave a website

Those stats tell us the three big reasons why people bounce away from websites (bouncing means leaving, by the way). We can see that having no contact information is a big one, with 44% of potential customers saying that if they don’t see your contact info, they’ll have no confidence in your ability to deliver results.

That’s no surprise because trust is massive in business.

But let’s assume your site tells clients everything they need to know about how to contact you, including where in Jacksonville, Florida, they can find you.

That won’t matter if your website designs aren’t up to snuff, with 37% of people pointing out poor design or nonsensical navigation as reasons why they bounce away from sites. Bouncing is only a good thing when there’s a trampoline involved. When it comes to the online domain, beautiful websites that deliver the experiences your customers expect are the best way to keep leads flowing into your business.

Establish Brand Consistency in Your Strategic Marketing

Almost every business, especially those that are online already, will tell you that branding is one of their biggest business goals. There’s a good reason for that, as strong branding equals more customers:

benefits of brand consistency and consumers statistic

LocaliQ’s stat doesn’t necessarily say that people won’t ever buy from you if you have an unrecognizable brand. But it does tell us that 71% of people are more likely to buy from brands that they recognize.


It all comes down to trust.

Check out these statistics from Marketing Charts:

Impact Trust Purchase Decision

If we combine the “a great deal” and the “a lot” categories, we can see that 68% of customers believe trust in a brand plays a major role in their purchasing decisions. Even when we head down to the bottom end of the charts, only 2% of people claim to not care at all about a company’s branding or how much they trust the people behind that brand.

Getting your business online is only the first step, with building trust being the key to getting more customers. Inconsistent branding means no trust, and no trust means that 98% of people are going to think twice before they buy from you.

What Our Web Designers Do for Your Jacksonville Business

Now you know what the NEWMEDIA Florida-based web design can do for your business goals, it’s time to dig into the meat and potatoes of what our web design company does when building sites.

Website Development

As a small business owner, your chief concern is getting a stunning website that showcases what you do. Of course, web design is huge in that area, especially when it comes to creating a user-friendly experience for visitors.

But web development is just as critical.

Don’t make the mistake of assuming design and development are one and the same. They’re related, but more in a “two sides of the same coin” kind of way.

Where design is all about how your website looks, feels, and presents to your visitors, development focuses on how it works. It’s the behind-the-scenes stuff that ensures your website’s links go where they’re supposed to go or that an email from a customer reaches your office rather than getting lost in the online ether.

You can’t have design without development, and vice-versa. NEWMEDIA’s web designers in Jacksonville do both.

Custom Websites

You may have come across companies that claim they can help you put together a website in five minutes flat. We won’t name names, but we also won’t deny that these companies provide clients with a service. They give you templates, and you add the content.

That’s fine for the most basic of website strategies. But if you’re looking for what your business needs, whether those be related to branding or getting more clients, the templated experience isn’t it.

Your need something customized.

Web design is about so much more than fitting a bunch of disparate elements loosely together to create a site. Your website is a reflection of your online and offline brands, which means it has to inspire trust by delivering something that’s consistent with what makes your business special.

A template can’t do that.


Social Media Marketing Strategy

We already know what you’re thinking – “What does social media marketing have to do with web design?” The simple answer is that the best marketing strategies make use of multiple channels, with social media being one of the many avenues your prospects can follow to reach your company website.

It’s also one of the most lucrative avenues.

Take retargeting customers as an example. You may have somebody who visited your website and checked out some products, only to bounce away without buying something or getting in touch. As this chart from Sprout Social shows us, social media is one of the best ways to get your site back in front of those “lost” customers so you can get them to come back to your website:

retargeting ad statistics

This chart shows the results of a survey of 176 marketers and reveals just how effective social media is for retargeting website visitors. Over three-quarters (77%) say they use Facebook and Instagram ads to put themselves back in front of “lost” customers, with 44% saying Twitter and 35% pointing to LinkedIn as being effective.

A pretty website means little without some creative marketing strategies to pull people to it. Retargeting is one of the many ways that social media ends up boosting the results you get from quality web design.

Search Engine Optimization (SEO)

Just like with social media, you may struggle to see how SEO services link to website development. Think about it like this. Your website is Cinderella, and it’s all dressed up for the big ball. Your Prince Charming (i.e., your customer) awaits, but there’s a problem. The carriage has a busted wheel, and you can’t find your glass slippers. In the end, you’ve got all dressed up, and there’s nobody to see you.

That’s what happens when you don’t use SEO to drive traffic to your website.

The best-looking website in the world can’t deliver more leads to your Jacksonville company if the people using search engines don’t see your name appear in their results. SEO makes that happen. And as a final point, it also delivers some of the best ROI of any online marketing technique, as this handy chart from SerpWatch shows:

seo roi overview by industry

Every industry in that chart gets a minimum of 300% ROI from SEO, with some cracking 1,000%. Need we say more?

Responsive Web Design

Mobile matters in modern web design. That’s because the majority of your website’s visitors have their smartphones (or tablets) in their hands when they visit your site:

Percentage of Global Mobile Traffic

That BroadbandSearch chart shows us that mobile is clearly the winner when it comes to web traffic sources, coming in at 56%. We also see rapid growth over a decade, with mobile traffic starting at 6% in 2011 before it hit the 2022 peak of 56%. Of course, this also means that 44% of traffic still comes from desktops, meaning you need a website that serves up what you’re offering to both sides.

That’s where responsive web design enters the fray.

In the recent past, companies created a desktop-friendly version of their site and a mobile-friendly version. That meant managing two websites, with all of the challenges that can bring to a hardworking team.

Today, we have a responsive web design that’s capable of detecting the type of device your visitors use to access your site so the site can display the best version of itself. NEWMEDIA is a great partner for your Jacksonville business if you want to build a fully responsive website.

Graphic Design

The little things matter in web design, as this set of statistics from TrueList demonstrates:

The Most Common Web Design Mistakes Among Small Businesses

Take an honest look at your website and ask yourself how many of these little graphic design mistakes you’re making. Over 84% of the people reading this page have a crowded website, with over a quarter (26.9%) using a font that doesn’t work.

You may not see these little mistakes yourself, but your customers will. They’ll certainly feel those mistakes when they’re working their way around your website. The good news is that NEWMEDIA knows what these mistakes look like, and, more importantly, we know how to fix them.

Content Creation

Building custom websites is all well and good, but it doesn’t really matter how good a website looks if it doesn’t have great content. And when we say “great,” we don’t mean content that contains so many keywords that you can barely read it. We mean content that gives something useful to visitors, something that shows them that you know what you’re talking about.

We talked about trust earlier.

Content marketing is how you build trust, as these stats from Fixtures Close Up demonstrate:

definitive guide to engaging content marketing market consider these stats

An enormous 85% of people say they’ll trust your business more if you have content that guides them on their journey to making a buying decision. The same percentage of people say they’ll share content that contains useful information, while 71% say they trust brands that focus on providing information over selling.

Your content matters.

Work with a web development and design company that knows how to craft SEO-friendly content that brings the steak to go along with your site’s graphical sizzle.

Our Past Projects

Our Esteemed Clientele

Over the years, we’ve had the opportunity to work with hundreds of clients of all sizes from a range of industries for website designing and redesigning projects. Some of our clients include:

Delta Sky Club

The new Delta Sky Club website portal, designed and developed from scratch by NEWMEDIA, allows Delta passengers who go online in any of their Sky Club lounges across the U.S. to quickly get news, weather & stock market information, in addition to tracking flights on any airline (not just Delta!), searching directly in Google, and getting maps and driving directions to/from any address on Earth.

California Almonds

NEWMEDIA Los Angeles, in collaboration with Sterling-Rice Group (SRG), built a new website for the Almond Board of California under an aggressive development timeline. We built a multi-language website for them while ensuring a consistent user experience by bringing all four existing websites into a single universal system. Our team of experts delivered this mammoth project even after the deadline was shortened by four weeks.

Six Flags

The Six Flags team reached out to NEWMEDIA for a complete website redesign and multi-site ecommerce web development. We redesigned the website to change its complete look and feel and organized content into categories and subcategories to simplify content discovery for visitors. Over the course of the project, we worked in close coordination with the Six Flags team to deliver the website quickly before their parks reopened.


PostNet approached us to completely redesign all their websites, including those of franchisees. We developed a fresh responsive website for them to offer a consistent browsing experience to visitors irrespective of the screen size of the device they use to access the website. Additionally, we developed a tool to help visitors find their nearest PostNet center. Finally, we designed the 300+ franchise websites for them with local SEO and franchise SEO.

YMCA (The Y)

YMCA (now “The Y”) is an organization that we’ve all heard of and/or been a part of at one time in our lives. YMCA of Metro Denver came to us for a fresh website design that would communicate their mission of being for youth development, healthy living, and social responsibility. Even more exciting, they had just had a brand refresh and this was the chance to support that refresh with a complementary website.


When CBS Television was producing the show that came to be called Haystack Help, they needed a complex yet easy to use website application to direct the TV viewers to visit, and their search for a Denver website developer led them to NEWMEDIA. Initially, prior to contacting NEWMEDIA, they had selected another web development partner for the project. Then, there was a problem…


The Best Web Design Agency in Jacksonville

You don’t have to take out word for it when we say we’re leaders in web design. Head to CBS Television’s website, and you’ll see our work first-hand. Turn on your phone and head to the PostNet International site to see the complete redesign and rebuild we did for them.

NEWMEDIA works with major brands, which makes it easy for you to see what we can do.

But don’t just take our word for it

Our Recognitions Speak for Themselves


ranks NEWMEDIA a Top 1% Digital Agency in the United States


ranks NEWMEDIA a Top 1% Global Leader Digital Agency.


ranked NEWMEDIA's work the #2 Global Award Winner (and they ranked Twitter #3).

​The Inc. 5000

ranks NEWMEDIA among its fastest-growing companies, 4 years in a row.

Don't be confused by the many imitators, with names that look and sound alike - there is only one, original NEWMEDIA.COM - helping clients grow their businesses since 1996.

In 2023, Expertise.com named NEWMEDIA as the best social media marketing agency in Jacksonville. That accolade joins our many others, such as Clutch calling us a top global leader in digital for 2019 and UpCity ranking us as one of the country’s top 1% of digital agencies.

For context on that last one, IBISWorld says there are 10,776 digital advertising agencies in the United States. We’re in the top 107.



Website Design

Web Development

Digital Marketing SEO/ SEM/ PPC/ Social

Web Design

Search Engine Optimization

Website Design

Website Design

Search Engine Optimization SEO

Connect with Us


Yes, NEWMEDIA offers web design services all over the United States. But we know that getting face-to-face time with your designers is important for you as a local business owner. That's why we're proud to have a Jacksonville office (that you can visit whenever you want) at the following address:

9424 Baymeadows Road, Suite 250, Jacksonville, FL 32256.

If you think we're a little too early in our budding relationship to meet in person, we're more than happy to chat via phone or email, too. Send us a message at [email protected] or call 904-677-359 to tell us more about what you want to achieve with your website.


(904) 865-5030


9424 Baymeadows Road, Suite 250 Jacksonville, FL 32256