Pikes Peak Association of Realtors


The Brief

PPAR partnered with our sister company, RiotLabs, for design assistance to modernize and improve the overall user experience of their website, with a primary focus on property search. The RiotLabs team’s solution required not only visual design but also information architecture and interface design to support complex functionality and multifaceted user needs.


Project Description

The Challenge

PPAR, a nonprofit trade association with thousands of members, serves people looking to purchase or sell a home in the Pikes Peak Region. Although national property-search sites have entered the market, PPAR’s 115 years of experience informs their strong recommendation to always use a local REALTOR® when house hunting.

The public-facing PPAR site was launched in 1999, with the addition of the property search a few years later. Although the design was intended to be quick and simple for users, it became dated and overwhelming, offering many equally-weighted search options.

The Process

The redesign began with a brief discovery to clarify PPAR’s business objectives, site users, prioritized content, and functionality requirements. Then, RiotLabs’ design team created a style tile to define the look and feel of the new site and wireframes to clarify its structure. The wireframe process followed a mobile-first approach, keeping mobile users engaged by chunking down core functionality to ensure they are not overwhelmed.

With the robust existing selection of search and filtering options, the updated design was focused on keeping familiar options available for users, while also upgrading usability and simplifying the overall process. The site’s core user groups were kept in mind throughout the process to ensure that the solution best suited the user’s needs.

Utilizing progressive disclosure methodology, a simplified search on the homepage allowed users to quickly get started and access additional filters hidden behind a toggle on the results page. A slide input for searching within a range, by price, for example, ensured that the search would be touch-friendly. The filters would be spaced to ensure that users could easily select multiple items on mobile. The homepage would also prominently feature content about the importance of working with a REALTOR®, another PPAR priority.

The initial visual design from the style tile aimed to choose colors and visual elements that captured the essence of the PPAR brand and the Pikes Peak Region. Color selections are inspired by local scenery and are intended to complement the real estate search and showcase sections throughout the site. The initial design concepts were then applied and developed out in the final visual design of the site. Vibrant and compelling imagery is complemented by the simplified way-finding and touches of color throughout to highlight key content and interactive elements.


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